Welcome to Bansal S S & Co., Chartered Accountants (“Firm”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, disclose, and safeguard your personal information when you visit our website (https://cabssc.com/), communicate with us, or use our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

1. Information You Provide

You may voluntarily provide information when you:

• Submit an enquiry
• Contact us via email, phone, WhatsApp, or contact forms
• Request a consultation
• Subscribe to newsletters or updates
• Download resources
• Submit documents
• Use appointment booking or chatbot features (where available)

This information may include:

• Full Name
• Email Address
• Mobile Number
• Company/Firm Name
• Designation
• City/State/Country
• GSTIN, PAN or other business identifiers (where voluntarily provided)
• Information contained in your enquiry or documents
• Any other information you voluntarily submit

Please do not submit confidential financial records or highly sensitive personal information through the website unless specifically requested by us.

1. Information Collected Automatically

When you browse our website, we may automatically collect certain technical information including:

• IP Address
• Browser type and version
• Device information
• Operating system
• Date and time of visit
• Pages viewed
• Time spent on pages
• Referring website
• General usage statistics

This information helps us improve website performance, security and user experience.

2. How We Use Your Information

We may use your personal information to:

• Respond to your enquiries.
• Provide professional services requested by you.
• Schedule meetings or consultations.
• Communicate regarding assignments or engagements.
• Improve our website and services.
• Maintain website functionality and security.
• Prevent fraud, misuse or unauthorised access.
• Comply with applicable laws, regulations and professional obligations.
• Send updates, newsletters or professional information where you have consented or where otherwise permitted by law.

We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing

Where applicable, we process your personal information based on one or more of the following:

• Your consent.
• Performance of a contract or professional engagement.
• Compliance with legal or regulatory obligations.
• Legitimate business interests.
• Protection of our legal rights.

4. Confidentiality of Professional Engagements

As Chartered Accountants, we are bound by the ethical and professional standards prescribed by the Institute of Chartered Accountants of India (ICAI).

Any information shared with us during a professional engagement is treated as confidential except where disclosure is:

• Required by law;
• Required by regulatory authorities;
• Authorised by the client; or
• Necessary for the performance of our professional obligations.

5. Sharing of Information

We may share your information only where necessary:

• With employees or authorised personnel involved in providing services.
• With trusted third-party service providers assisting in website hosting, communication, analytics, cloud storage, appointment scheduling or technical support.
• Where disclosure is required by law, court order or governmental authority.
• To protect our legal rights or prevent fraud.

All third-party service providers are expected to maintain appropriate confidentiality and security standards.

We do not sell your personal information.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Analyse website traffic.
• Remember user preferences.
• Enhance browsing experience.
• Maintain website security.

Cookies are small text files stored on your device. They generally do not identify you personally but help us improve website performance.

We may use:

• Essential Cookies
• Analytics Cookies
• Preference Cookies

You may disable cookies through your browser settings. However, certain features of the website may not function correctly if cookies are disabled.

By continuing to use our website, you consent to our use of cookies as described in this Privacy Policy unless you disable them through your browser settings.

7. Data Security

We implement reasonable administrative, organisational and technical safeguards to protect your information against:

• Unauthorised access
• Accidental disclosure
• Alteration
• Misuse
• Loss
• Destruction

Our security measures may include secure hosting, restricted access controls, encryption where appropriate, routine monitoring and other industry-standard practices.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

• Respond to enquiries.
• Provide requested services.
• Fulfil contractual obligations.
• Meet legal, regulatory, tax and professional record-keeping requirements.
• Resolve disputes.
• Protect and enforce our legal rights.

Information that is no longer required will be securely deleted, anonymised or disposed of in accordance with applicable laws and our internal retention practices.

9. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where legally permissible.
• Withdraw consent where processing is based on consent.
• Raise concerns regarding our processing of your personal information.

Requests may be submitted using the contact details provided below. We may require reasonable verification of your identity before processing such requests.

10. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

These websites operate independently and have their own privacy policies. We are not responsible for their content, privacy practices or security measures. We encourage you to review their respective privacy policies before providing any personal information.

11. Children’s Privacy

Our website and professional services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate authorisation, we will take reasonable steps to delete such information.

12. Consent to Collection and Processing of Personal Data

By accessing or using this website, submitting enquiries, contacting us or providing personal information, you acknowledge and consent to the collection, storage, use and processing of your personal information in accordance with this Privacy Policy and applicable laws, including the Digital Personal Data Protection Act, 2023, where applicable.

Where consent is required under applicable law, you may withdraw your consent at any time by contacting us. Withdrawal of consent shall not affect processing carried out prior to such withdrawal or where processing is otherwise permitted by law.

13. Website Disclaimer

The content available on this website is provided solely for general informational and educational purposes.

Nothing contained on this website constitutes legal, tax, accounting, audit, valuation, financial or other professional advice.

No client relationship is created merely by accessing this website, downloading materials or communicating through the website unless a formal engagement has been accepted by the Firm.

Users should not act or refrain from acting solely on the basis of information available on this website without obtaining professional advice tailored to their specific circumstances.

While reasonable efforts are made to keep the information accurate and up to date, Bansal S S & Co., Chartered Accountants makes no representation or warranty, express or implied, regarding the completeness, accuracy, reliability, suitability or availability of any information contained on this website.

To the maximum extent permitted by applicable law, the Firm shall not be liable for any direct, indirect, incidental, consequential or special loss or damage arising from reliance upon or use of the information contained on this website.

Links to external websites are provided solely for convenience. We do not endorse or control the content, privacy practices or policies of any third-party website.

Professional services provided by the Firm shall always be governed by the applicable engagement letter, service agreement and relevant professional standards.

14. Changes to this Privacy Policy

We may revise or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or website functionality.

The updated version will be published on this page together with the revised Effective Date.

Your continued use of the website after such changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions regarding this Privacy Policy or the manner in which we collect, use or protect your personal information, please contact us:

Bansal S S & Co., Chartered Accountants

Address: 3^rd floor, Om villa, Behind Guru Sweets & Snacks, Sevoke road-734001, West Bengal

Phone: +91 98320-07515

Email: bansal.shiv2@gmail.com

Website: https://cabssc.com/

We will make reasonable efforts to respond to your privacy-related queries in a timely manner.